TFTamara Franklin

AI strategy and capability building for marketers

Expand what your marketing team can do with AI.

I help marketers use AI to answer better questions, automate recurring work, and build capabilities that open up new possibilities.

Built inside the work

Enterprise AI adoption experience shaped by complex teams, real workflows, and real constraints.

More than recommendations

Practical systems that help teams evaluate, find, launch, and improve useful AI solutions.

Designed for independence

Enablement that helps nontechnical marketers solve real problems with skill and sound judgment.

Ask → Automate → Expand

Three ways to create value with AI.

Start with the problem you want to solve. Use AI to think it through, make recurring work easier, or develop a capability that opens up new possibilities.

Ask

Get help thinking through a problem, exploring options, and finding a useful next step.

Explore why a campaign underperformed and which questions to investigate next.

Automate

Turn recurring work into a repeatable process, with review and judgment where they matter.

Streamline monthly reporting so your team can spend more time acting on the findings.

Expand

Build the ability to do something you couldn’t do before—and put it to work on a real problem.

Build an app that solves a pain point for your team, even if you’ve never written code.

These are complementary ways of working, not a ranking of technical sophistication. Your team can use all three. The opportunity is to keep asking: what can we do now that we couldn’t do before?

How this changed my work

A new capability. Answers my team could use.

A couple of days → 1–2 hours

Monthly reporting, after redesigning the workflow and adding automation and AI steps.

As a content operations lead at Salesforce, I inherited a cumbersome reporting spreadsheet. Updating it took hours, and the broader monthly reporting process took a couple of days.

I gave Gemini the context and asked for help. It suggested separating the raw data from a pivot-table reporting view. I had never built a pivot table, so I asked it to guide me step by step. A couple of hours later, I had a clear report my team could use.

With further automation and AI steps, the broader reporting process came down to roughly one or two hours. I could now turn messy data into answers my team could use—and improve a process I hadn’t previously known how to redesign.

That’s what a new capability can unlock.

How I help

Build the capability, not just the enthusiasm.

Explore services

01

AI readiness and roadmap

Identify where your team is ready to move, which use cases matter most, and whether the organization has the capacity to absorb change. The result is a focused plan tied to marketing outcomes.

02

AI workflow and systems implementation

Redesign priority marketing workflows and build the practical systems that help AI remove friction, improve consistency, and increase useful capacity.

03

Team enablement and adoption

Build the skills, confidence, and support marketers need to solve real problems with AI, especially when experience and technical comfort vary across the team.

04

AI operating model and institutionalization

Turn successful experiments into a discoverable, governed, and repeatable marketing capability with shared standards, clear ownership, measurement, and continuous learning.

Selected impact

Strategy that changes how work moves.

View case studies

Global enterprise marketing organization · AI adoption infrastructure

From scattered experiments to a system teams can use

AI adoption infrastructure built to scale

The system connected strategy, hands-on building, enablement, and adoption so useful experiments could become shared team practices instead of isolated wins.

Salesforce · Workflow transformation

A clearer path from SEO brief to publication

Publishing time reduced by 20%

The new system created shared visibility across Skyword, Google Docs, and Optimizely.

Salesforce · Intake automation

Faster editorial intake for global teams

Intake to assignment accelerated by 30%

The design gave teams a consistent entry point and clearer routing.

Marketing AI Readiness

See what is keeping your team stuck in experimentation.

Answer six focused questions about strategy, workflow, data, governance, adoption capacity, and measurement. You will receive an immediate readiness profile and tailored next steps.

Six diagnostic dimensions

A clear readiness stage

Priority recommendations

A downloadable action report

Assess your team's readiness